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Information Specialist / Knowledge Engineer, Level 4

Fort Belvoir, VA
CLEARANCE     Secret
 
WORK LOCATION        Fort Belvoir, VA
 
REMOTE WORK           N/A
TRAVEL            None
 
JOB DESCRIPTION       We anticipate January/February 2024 for this job opening.
As a Knowledge Engineer / Information Specialist you will be managing and organizing information; developing and maintaining knowledge management systems, databases, and repositories to ensure easy access to information; collaborating with various teams to identify user and information needs, gather data, and create effective solutions for information retrieval; analyzing and evaluating existing information systems to identify areas for improvement and implement solutions to enhance efficiency and accuracy, and providing training and support to the customer base on information management systems, knowledge repositories and methodologies, and practices.
If you are a self-motivated individual with a passion for this type of work, driving innovation and performance, and a desire to modernize and advance operational support and services, we want to hear from you.  Apply Now!
 
  • Job Duties      
  • Collaborate with subject matter experts to identify, categorize, and structure information and knowledge assets.
  • Create, maintain, and implement metadata and taxonomy and ontology to facilitate intuitive information navigation and search.  
  • Information Retrieval:
    • Design and optimize search systems and algorithms to ensure quick and accurate retrieval of relevant information.
    • Implement metadata tagging and indexing mechanisms for content enrichment and improved search results.
  • Content Creation and Curation:
    • Generate and curate high-quality content, including documentation, FAQs, best practices, and other informational resources.
    • Ensure the accuracy, relevance, and currency of knowledge content through regular updates and reviews.
  • Collaborative Tools and Platforms:
    • Evaluate and recommend knowledge management tools, software, and platforms to enhance information sharing and collaboration across teams.
    • Administer and configure knowledge management systems, intranets, or content management platforms.
  • Training and Support:
    • Provide training and support to team members on knowledge management practices, tools, and platforms.
    • Assist in creating user guides and training materials for effective knowledge utilization.
  • Data Analytics and Insights:
    • Analyze usage patterns and trends to derive insights that drive continuous improvement of knowledge management processes.
    • Generate reports and metrics to showcase the value and impact of knowledge management initiatives.
    • Creating, organizing, and managing structured and unstructured data, including text, audio, and video content.
  • Continuous Improvement:
    • Stay abreast of industry trends, best practices, and emerging technologies related to knowledge management and information science.
    • Propose and implement innovative solutions to optimize knowledge capture, organization, and access.
  • Developing and implementing search strategies to improve the discoverability and accessibility of information (knowledge).
  • Analyze user needs and develop solutions using the KMS or create requirements for system enhancement.
  • Develop and maintain documentation and user guides for knowledge management systems and solutions.
  • Develop and implement strategies for efficient knowledge capture, organization, storage, retrieval, and dissemination.
QUALIFICATIONS  
  • Education       
  • Bachelor’s degree in Computer Science, Mathematics, Information Systems, Engineering, or similar degree will be considered as a technical field.
  • Certification(s)
  • No certifications are required.
  • Experience      
  • Minimum of nine (9) year’s relevant experience consistent with the JOB DESCRIPTION, Job Duties, and the below experience
  • Required Experience:
    • Proficiency in knowledge management software, content management systems, and collaboration tools.
    • Strong understanding of taxonomies, ontologies, and information retrieval methodologies.
    • Excellent analytical, problem-solving, and critical-thinking skills.
    • Effective communication and interpersonal skills to collaborate with cross-functional teams.
    • Detail-oriented with a commitment to accuracy and quality in knowledge management practices.
    • Familiarity with data analytics and reporting tools for tracking knowledge usage and impact.
    • Ability to adapt to evolving technologies and willingness to learn new tools and techniques.
  • Desired Experience:
    • Existing DHS EOD, active Public Trust clearance,
    • Experience with Agile and Scrum methods
  • Professional
    Attributes & Values
  • We are seeking someone who embodies the following professional attributes and values:
    • Integrity and Accountability:  Someone with a principled character and who consistently demonstrates honesty, integrity, and accountability in their work, and who takes responsibility for their actions and upholds high ethical standards.
    • Respect and Diversity:  Someone who sincerely treats others with dignity, civility, consideration, and fairness, and genuinely values how different perspectives and experiences have the ability to enhance and foster an inclusive work environment.
    • Effective Communication:  Someone who consistently conveys written and verbal information and communications professionally and in a timely manner and ensures accurate and comprehensive delivery with the first conveyance.
    • Interpersonal Skills:  Someone who projects a courteous and affable demeanor is essential for successful workplace interactions. We are looking for someone who possesses strong interpersonal skills, fostering positive relationships and promoting a collaborative atmosphere.
    • Continuous Improvement:  Someone who regularly, proactively, and honestly assesses their performance and skills, and pursues ways to grow and improve, whether via professional development, welcoming constructive feedback, introspection, engaging more, seeking direct or peripheral knowledge, etc.
SoundWay is an Equal Opportunity Employer (EOE): 
SoundWay embraces diversity and does not discriminate based on race, religion, age, gender, disability, veteran status, or any other protected characteristic/class.  Our commitment to equal employment opportunity ensures a fair and inclusive workplace for all.  Join our team and be part of an organization that values diversity, equity, and inclusion.
Apply now and let your skills shine in a welcoming and respectful environment.
 
ABOUT SOUNDWAY Continued Service to Country through Contracting.
Check out SoundWay on YouTube
 
BENEFITS                                   SoundWay Pays 100% of the Employee’s Premium for the below benefits and *SoundWay pays a portion of the additional cost to add a spouse, partner, child(ren), or family.
  • Medical Insurance*
  • Dental Insurance*
  • Vision Insurance*
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Basic Life Insurance
  • Employee Assistance Program
  • Identity Theft Protection
  Additional Competitive Benefits Include:
  • 10 Paid Holidays a Year
  • Paid Time Off (combined vacation & sick time off)
  • Matching 401K Voluntary Retirement Plan
  • Flexible Spending Account
  • Professional Development Funds
PERKS                                   Perks for Everyone Include:
  • Flexible Work Schedules1
  • Employee Referral Bonus $2000 Minimum
  • Employee Recognition –  Award$ & SWAG
  • Giving Back Sponsorship – Employee-Recommended
                                                  Events, Charities, & Recipients
ABOUT US                                   Founded by a service-disabled Army veteran, SoundWay is committed to
Continued Service to Country Through Contracting

We achieve our commitment by being true to our Mission to Help our Clients Succeed,  Our Employees Excel  &  to have a Positive Impact in All We Do.
SoundWay is an Information Technology, Cybersecurity, and Mission Support small business providing professional services and solutions to the federal government (Government) and businesses since 2011.  And is an SBA-certified HUBZone, SDVOSB, and WOSB small business.
Our Government clients span several civil agencies, the Department of Defense (DoD) and the Intelligence Community (IC).  Our business clients primarily include those with Government contracts who must comply with FAR2 52.204-21 Basic Safeguarding of Covered Contractor Information Systems (cybersecurity requirements)
Cybersecurity Maturity Model Certification (CMMC)
& NIST SP 800-171

SoundWay is a leader in the Government Cybersecurity Compliance industry, ranked as one of 2023’s Top 250 Managed Security Services Providers (MSSP).  SoundWay is a Cyber-AB Authorized C3PAO; one of fewer than 50 C3PAOs nationwide.  And SoundWay’s flagship managed service, CAMO, is a game-changing and affordable approach for obtaining and maintaining CMMC compliance and certification.
Information Technology Professional Services
SoundWay provides a variety of information technology engineering, development, testing, integration, and administration professional services spanning AWS and Azure Cloud – including migration, Docker, Kubernetes; systems and software – .Net, C languages, Java, Python, Java Scripting, BASH; and databases – Oracle, My SQL, Mongo. 
Mission Support Services
Providing a variety of services that directly support our clients objective and mission, including  human capital / manpower analysis and planning, intelligence analysis / collection lifecycle support services, and knowledge management.
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1   Flexible Work Schedules are dependent on the work to be conducted.
2  Federal Acquisition Regulation

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